The council published the first Adult Social Care Local Account post-pandemic and would now like residents to share their experiences to inform the next report.

The local account sets out achievements and challenges for adult social care in East Riding and informs residents about where money is being spent.

The council is keen to hear from people about the content and format of the local account and whether it is clear and understandable, so that it is accessible to people.

Councillor David Tucker, portfolio holder for adult social care and public health said: “We are inviting people to help shape the design and content of the next local account. We want to hear about the good and bad, to help us design services and support that works for the people who need and use them.

“Whether you are using adult social care services, or you are a carer, family members or loved one - get in touch and let us know about your experiences.”

The council aims to help people live well for longer, through work to prevent, delay and reduce illness and promote independence. When people do need care and support, it needs to be the right support at the right time for people to live healthy and happy lives.

Working with, and listening to people who use services will help to ensure that care and support is effective, responsive and accessible. By getting involved and sharing views, residents can help the council make improvements that will benefit everyone who needs social care in the East Riding.

Read the 2021/22 Local Account: eryc.link/ASC/local-account

Get in touch to share your experiences, give your ideas for how we can do things differently and help us shape the future of adult social care: This email address is being protected from spambots. You need JavaScript enabled to view it. or tel: (01482) 396442.

The 2021/22 Local Account highlights that -

26.5 percent of residents are aged 65 and over,
16,000 people were in contact with Adult Social Care services in the East Riding
8,300 Care Act assessments took place to determine if a person needs care and support to help them live their day to life, and the type of care and support need
3,300 people were supported in the community,
5,500 were helped to remain independent through the Lifeline service  
1,800 people were supported in residential and nursing care settings
148 care homes provide care places for residents, and
3,500 unpaid carers who look after their friends, family and loved ones are supported by the Carers Support Service. The service is available to support any carers in the East Riding.

The council would like to hear residents’ experiences about -

  • Wellbeing and independence: living the life I want, keeping safe and well
  • Information and advice - having the information I need, when I need it
  • Active and supportive communities - keeping family, friends and connections
  • Flexible and integrated care and support - my support, my own way
  • When things need to change - staying in control
  • Workforce - the people who support me

Information about the range of support and care available, and how residents can connect in their communities can be found at: www.yourlifeyourway.uk

Contact Information

Anna Pilgrim
Public relations officer
East Riding of Yorkshire Council
This email address is being protected from spambots. You need JavaScript enabled to view it.